Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use pavorintheslo's financial services.

Effective Date: January 15, 2025 | Last Updated: January 10, 2025

Information We Collect

At pavorintheslo, we collect several types of information to provide you with our financial services and improve your experience. This includes information you provide directly, data we collect automatically, and information from third parties.

Personal Information You Provide

When you register for our services, attend webinars, or contact us, we collect information such as your name, email address, phone number, and professional details. We also collect payment information when you enroll in our learning programs.

Contact details including name, email, phone number, and mailing address
Professional information such as job title, company, and industry
Payment and billing information for course enrollments and services
Communication preferences and feedback about our services

We automatically collect technical information when you visit our website, including your IP address, browser type, device information, and how you interact with our content. This helps us understand user behavior and improve our platform performance.

How We Use Your Information

Your information helps us deliver better financial education services and maintain a secure platform. We use collected data for several specific purposes, always in accordance with Australian privacy laws and regulations.

Service delivery represents our primary use of your data. We process your information to provide access to learning materials, send course updates, and facilitate communication between instructors and students. When you enroll in our programs, we use your details to track progress and provide personalized learning experiences.

Delivering educational content and managing course enrollments
Sending important updates about your courses and account
Processing payments and managing billing inquiries
Improving our platform based on user feedback and behavior
Providing customer support and responding to inquiries

We also use aggregated, anonymized data to analyze trends in financial education and develop new learning resources. This information never identifies individual users and helps us understand what topics our audience finds most valuable.

Information Sharing and Disclosure

pavorintheslo takes a careful approach to sharing your personal information. We never sell your data to third parties, and we only share information when necessary to provide our services or when required by law.

Service Providers

We work with trusted third-party service providers to deliver our educational platform, process payments, and provide customer support. These companies are contractually bound to protect your information and can only use it for the specific services they provide to us.

In certain situations, we may disclose your information to comply with legal obligations, protect our rights, or ensure user safety. This includes responding to valid legal requests from Australian authorities and preventing fraud or security breaches.

Payment processors for secure transaction handling
Email service providers for course communications
Cloud hosting services that store our platform data securely
Analytics providers to help us improve user experience

If pavorintheslo undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change and ensure the new entity maintains the same privacy protections.

Your Privacy Rights

Under Australian Privacy Principles and the Privacy Act 1988, you have several important rights regarding your personal information. We're committed to making it easy for you to exercise these rights and maintain control over your data.

You can request access to the personal information we hold about you at any time. We'll provide a clear summary of what data we have, how we're using it, and who we've shared it with. If you find any inaccuracies, you can ask us to correct them promptly.

Access your personal information and understand how we use it
Request corrections to inaccurate or outdated information
Object to certain types of data processing
Request deletion of your personal information in specific circumstances
Withdraw consent for marketing communications at any time

How to Exercise Your Rights

To make a privacy request, contact us at info@pavorintheslo.com with "Privacy Request" in the subject line. Include your full name and describe what you'd like us to do. We'll respond within 30 days and verify your identity before processing the request.

If you're not satisfied with how we handle your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). We encourage you to contact us first so we can try to resolve any issues directly.

Data Security and Protection

Protecting your personal information is a top priority for pavorintheslo. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Our technical safeguards include encryption of data both in transit and at rest, secure server environments, and regular security audits. We use industry-standard SSL encryption for all data transmission and store information on servers with advanced firewall protection.

256-bit SSL encryption for all data transmission
Secure cloud infrastructure with redundant backups
Regular security assessments and vulnerability testing
Access controls limiting who can view your information
Employee training on privacy and security best practices

While we maintain strong security measures, no system is completely immune to threats. We monitor our systems continuously and have incident response procedures in place. If a data breach affects your information, we'll notify you and relevant authorities as required by Australian law.

What You Can Do

Help protect your account by using a strong, unique password and keeping your login credentials confidential. Log out after using our platform on shared computers, and contact us immediately if you notice any suspicious activity.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and relevant regulations.

Account information and course records are typically retained for seven years after your last interaction with our platform. This allows us to provide ongoing support and maintain educational records as required by Australian regulations.

Active account data: Retained while your account remains active
Course completion records: Seven years for certification purposes
Payment information: Seven years for tax and audit requirements
Marketing preferences: Until you unsubscribe or update preferences
Support communications: Three years for service improvement

When we no longer need your information, we securely delete it from our active systems and backups. Some anonymized data may be retained for statistical analysis and service improvement, but this cannot be used to identify you personally.

You can request early deletion of your personal information in certain circumstances. We'll evaluate each request based on our legal obligations and service requirements, and explain any limitations on immediate deletion.

Privacy Questions and Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, we're here to help. Our privacy team is available to discuss your concerns and assist with any requests.

Email: info@pavorintheslo.com

Phone: +61 3 9855 1102

Mail: pavorintheslo Privacy Team
1/95 Kooyong Road
Armadale VIC 3143
Australia

We typically respond to privacy inquiries within 5 business days and aim to resolve all requests within 30 days as required by Australian privacy law.